Review Management
Turn customer voices into your strongest ally. With automated email and SMS requests, easy widgets, and integrations from Google, Yelp, and Facebook, Castle Web makes it simple to collect, showcase, and grow your reviews.
Why Reviews Matter for Your Business
A fortress is only as strong as the trust it inspires. Online reviews shape reputations, win new business, and keep your rivals at bay. With automated requests, streamlined monitoring, and powerful display widgets, Castle Web arms your business with the tools to collect and showcase reviews across Google, Yelp, Facebook, and more, turning your happy customers into loyal allies.
Automated Requests
Summon reviews with ease. Send email and SMS requests that guide happy customers straight to your preferred platforms.
Unified Monitoring
Keep your watchtower clear. Track feedback from Google, Yelp, Facebook, and more, all in one location.
Showcase Anywhere
Raise your banners high. Use customizable widgets to proudly display glowing reviews across your website.
Turn Praise Into Profit
A business thrives on reputation. Strong reviews build trust, boost visibility in local searches, and draw new customers through your gates. With automated requests and polished displays, Castle Web transforms positive feedback into steady growth, helping your business rise above the competition.
What Castle Delivers
With Castle Web’s review management service, we take the helm, monitoring new feedback, replying to positive reviews, and alerting you swiftly when a negative voice arises. Our team makes sure your reputation stays polished and your business secure, while you focus on running your kingdom.
Your Reputation Guard on Duty
-
Review Monitoring – We track new reviews across Google, Yelp, Facebook, and more.
-
Positive Responses – Castle replies to glowing feedback to strengthen customer loyalty.
-
Negative Alerts – You’re notified right away when an unhappy review appears.
-
Showcase Setup – We manage widgets so your best reviews shine on your website.
The Truth About Removing Reviews
Some companies promise they can erase negative Google reviews. The truth? They can’t. Reviews are only removed if they break a platform's policies such as spam, hate, or fake content, and even then approval isn’t guaranteed. What those services really do is report the review on your behalf, the same way you could. At Castle, we don’t sell false hope. Instead, we monitor, respond, and help you gather more positive reviews from your customers to outweigh the rare bad one. Transparency builds trust, just like your reputation should.
Can you remove negative reviews from Google, Yelp etc?
Reviews can only be removed if they clearly violate platform policies. We don’t sell false promises, instead, Castle focuses on monitoring, responding, and helping you earn more positive reviews that outshine the occasional bad one. If a negative review appears to violate a platform’s policy, we will make every attempt to have it removed. Any person or company who gurantees the removal of a review from any platform should be treated as a major red flag.
How does Castle collect new reviews for my business?
We use automated email and SMS requests to guide satisfied customers to leave feedback on Google, Yelp, Facebook, and other major platforms.
Will Castle respond to reviews for me?
Yes. We reply to positive reviews to strengthen loyalty and notify you immediately if a negative review appears, so you can respond quickly and effectively.
Can reviews be shown directly on my website?
Absolutely. We set up customizable widgets that display your best reviews right on your website, turning customer praise into social proof.
Why does review management matter for my business?
Strong reviews build trust, improve local search rankings, and bring more customers through your doors. By actively managing your reputation, Castle helps keep your stronghold secure and growing. Read this article about why review management is important for your business.
Trust Built, Reputation Secured
You don’t need to chase reviews, we do it for you. Castle monitors feedback across platforms, responds to the good, alerts you to the bad, and showcases your best praise on your website. While you focus on running your business, we keep your reputation strong.